• » Higher Certificate in Science in Computing in Technical Support

    Programme Title  Higher Certificate in Science in Computing in Technical Support
    CAO Code  LY706
    LYIT internal code  
    Duration  2 Years with the option to do a two year add-on honours degree in Computer Services Management
    Standard Code Places:  25 (We are now taking applicants for the September 2016 intake – see www.cao.ie ->Available Places.)
    National Framework Level  6
    Award Type  Major
    Awarding Body  LYIT, under Delegated Authority from HETAC
    Is this Course for You?  

    Ireland is the worlds' largest exporter of Computer Software. This means that there are excellent opportunities for finding well-paid employment when you graduate. Additionally, because computers are used in almost every area of modern life, the range of opportunities and types of jobs which are open to computing graduates means that the opportunities to have a well-paid career you enjoy are excellent.

    The programme is designed to provide the graduate with the skills required to operate as a first line Technical Support person in a wide range of industry and business environments. The tasks would typically include knowledge of web and database development and being capable of designing/commissioning computer systems and networks.

    Minimum Entry Requirements
    2017 Matriculation RequirementsPre-2017 Leaving Cert Grades Required
     2 H5 and 4 O6/H7 grades  2 HD1 and 4 OD3/HE grades
     6 O6/H7 grades  5 OD3/HE grades
    What will I study?
    Year/SemesterProposed ModulesMandatory/
    No of creditsClass hours per week
     1/1  Introduction to Web Development Mandatory  10  7
     Operating Systems Mandatory  10  7
     Student Development Mandatory  5  4
     Personal & Professional Development Mandatory  5  4
     1/2  Computer Systems Mandatory  10  7
     Database Technology Mandatory  10  7
     Computer Logic Mandatory  5  4
     Electrical Technology Mandatory  5  4
     2/3  Systems Administration Mandatory  10  7
     Network Technologies 1 Mandatory  10  7
     Introduction to Object Oriented Programming 1 Mandatory  10  8
     2/4  Database Administration Mandatory  10  7
     Network Technologies 2 Mandatory  10  7
     Introduction to Object Oriented Programming 2 Mandatory  10  8
    Learning Outcomes
    On completion of this programme, the graduate will have:
    • Knowledge and understanding of a broad range of computer skills;
    • The ability to explain the concepts underpinning a range of key computing areas along with the IT practitioner’s role in those areas.
    • The ability to apply a range of computing skills effectively;
    • The ability to analyse IT requirements, design a solution, test the solution and assess the extent to which it satisfies the original requirements following best-practice;
    • The ability to extract, understand and apply required information in pursuit of the skills above;
    • The ability to work and interact effectively as part of a team displaying appropriate communications skills with IT practitioners and non-practitioners alike taking instruction as required;
    • The ability to recognise best-practice across a range of legal and ethical areas;
    • The ability to recognise and follow best-practice under a range of circumstances;
    • The ability to follow technological trends and stay up-to-date as part of their normal and ongoing professional development;
    Follow-on Courses
    Progression is available to a two year Level 8 Honours Bachelor Degree in Computer Services Management internally at LYIT. See: course details page.
    Career Opportunities IT
    Current forecasts about the future of the computing industry in Ireland are excellent. It is projected that students who enter third level colleges this year are likely to find there are more professional computing jobs available when they graduate than there are computing graduates to fill them.
    In addition to the national demand for computing graduates there are several large computing companies in the Northwest such as Pramerica which is based in Letterkenny, Allstate which has operations in Derry and Strabane and SITA which is owned by the air transport industry and has recently announced a major jobs expansion. Also, there are also numerous small and medium sized computer companies such as Gartan Technologies and INTERNetalia.
    So what kind of job would you like to do? Install and manage computer systems, manage the security of computer networks, work in internet service providers, work as software developers, develop and manage web sites. All of these careers are open to our computing graduates; it's your choice.
    For articles which you might find helpful see:
    Irish IT industry could scale five times its current size
    New roles, opportunities and further business alignment for IT
    ICT skills gap key to EU employment strategy
    Grand Coalition for Digital Jobs aims to fill 900,000 predicted European ICT vacancies
    RE: Bruton: Ireland can put a further 11,000 people into IT sector
    Digital skills still in demand as Irish jobs market increases 9pc
    8 out of 10 companies on happiest young professionals list have Irish operations
    ICT Skills Audit pinpoints skills needed to fill more than 4,500 tech job
    The skills shortage threatening to derail Europe’s hopes of recovery
    44,500 new job openings for people with high-level ICT skills over the next six years
    Financial Support for Students Taking this Courses
    Applicants may be eligible for a SUSI maintenance grant or the Back to Education Allowance, subject to the usual conditions and you may apply to SUSI for a grant to pay your fees also subject to the usual conditions. You may find the guide on studentfinance.ie useful in helping you work out whether you are eligible for financial support under the Back to Education Allowance scheme. If you are unsure if you qualify for financial support feel free to contact LYIT or SUSI for further information.
    To see what’s going on in the Department of Computing check out our Facebook Page and our Twitter Feed @LYITComputing
    • Contact Thomas Dowling, Head of Department of Computing, Letterkenny Institute of Technology by
    • E- Mail: thomas.dowling@lyit.ie
    • Telephone: (074) 918 6304