• » Higher Certificate in Computing in Information Technology Support

     Programme Title  Higher Certificate in Computing in Information Technology Support
     CAO Code  ATP Programme, not available via CAO. see IT Support Application Form at the bottom of this page
     LYIT internal code  LY_KITSW_C (September 2017)
     LY_KITSS_C (January 2018)
     Duration  18 months
     Standard Code Places:  24 (We are now taking applicants for the September 2017 intake.)
     National Framework Level  6
     Award Type  Major
     Awarding Body  LYIT, under Delegated Authority from QQI
    Is this Programme for Me?
    Ireland is the worlds' largest exporter of Computer Software. This means that there are excellent opportunities for finding well-paid employment when you graduate. Additionally, because computers are used in almost every area of modern life, the range of opportunities and types of jobs which are open to computing graduates means that the chances of having a career you enjoy are excellent.
    This programme is an ATP (Accelerated Technician Programme), in which students can gain a Higher Certificate in 18 months. Students spend 6 months in college, followed by 6 months on work placement, followed by another 6 months in college. lt will suit people returning to the work force and those seeking a change of career. There are normally two intakes per year, one in January (LYITSW_C) and one in June (LYITSS_C). The programme is designed to provide the graduate with the skills required to operate as a first line Information Technology Support person in a wide range of industry and business environments. The tasks would include knowledge of MS Office and being capable of designing/commissioning computer systems and networks.
    Note that this course leads on to an ordinary degree and an honours degree in Computing Services Management which is approved by the Teaching Council on its list of Degree/Teacher Education Programmes Recognised for Post-Primary Registration Purposes. Go to TC Publications and click on List of Recognized Qualifications (Post-Primary).
    Testimonials ITsupport
    Minimum Academic Entry Requirements
    Most applicants will be mature students (over 23 on the 1st of January of the year you are entering the program). Mature applicants do not need a leaving certificate.
    Alternative
    If you are not a mature applicant the basic entry requirement for this programme is five passes in the Leaving Certificate, including Mathematics and English or Irish, or an equivalent qualification.
    All applicants are interviewed in order to assess suitability for the course. This course is particularly targeted at mature students who may not require a Leaving Certificate qualification.
    Additional Information
    What will I have to study?
    Year/SemesterModulesMandatory/
    Elective
    No of credits
     1/1  Computer Architecture and Operating Systems 1 Mandatory  5
     Training and Support Mandatory  5
     Software Development 1 Mandatory  10
     Personal and Professional Development   Mandatory  5
     Study Skills & Interpersonal Communications Mandatory  5
     Computer Networks 1 Mandatory  5
     1/2  Placement 1 Mandatory  30
     2/3  Placement 2 Mandatory  30
     2/4  Computer Architecture and Operating Systems 2 Mandatory  5
     Relational Databases Mandatory  5
     Mathematics Mandatory  5
     Software Development 2 Mandatory  5
     Web Development Mandatory  5
     Computer Networks 2 Mandatory  5
    Note: Normally students will take Industrial Placement 1 and 2 back to back but in certain cases students may take Industrial Placement 1 and 2 separately and may, if necessary, take Industrial Placement 2 after the completion of the taught part of the course.
    Learning Outcomes
    On completion of this programme, the graduate will have:
    • Knowledge and understanding of a broad range of computer skills;
    • The ability to explain the concepts underpinning a range of key computing areas along with the IT practitioner’s role in those areas.
    • The ability to apply a range of computing skills effectively;
    • The ability to analyse IT requirements, design a solution, test the solution and assess the extent to which it satisfies the original requirements following best-practise;
    • The ability to extract, understand and apply required information in pursuit of the skills above;
    • The ability to work and interact effectively as part of a team displaying appropriate communications skills with IT practitioners and non-practitioners alike taking instruction as required;
    • The ability to recognise best-practice across a range of legal and ethical areas;
    • The ability to recognise and follow best-practise under a range of circumstances;
    • The ability to follow technological trends and stay up-to-date as part of their normal and ongoing professional development;
    Are there follow-up Programmes Available?
    Progression is available to a one year Level 7 Bachelor Degree in Computer in Information Technology Support internally at LYIT. See: course details page. After that students can progress to a one year level 8 Honours Degree in Computer Service Management internally at LYIT.
    Career Opportunities
    Current forecasts about the future of the computing industry in Ireland are excellent. It is projected that students who enter third level colleges this year are likely to find there are more professional computing jobs available when they graduate than there are computing graduates to fill them.
    In addition to the national demand for computing graduates there are several large computing companies in the Northwest such as Pramerica which is based in Letterkenny, Northbrook which has operations in Derry and Strabane and SITA which is owned by the air transport industry and has recently announced a major jobs expansion. Also, there are also numerous small and medium sized computer companies such as Torc Interactive which develops tools to write computer games.
    So what kind of job would you like to do? Install and manage computer systems, manage the security of computer networks, work in internet service providers, work as software developers, develop and manage web sites. All of these careers are open to our computing graduates; it's your choice.
    For articles which you might find helpful see:
    Irish IT industry could scale five times its current size
    New roles, opportunities and further business alignment for IT
    ICT skills gap key to EU employment strategy
    Grand Coalition for Digital Jobs aims to fill 900,000 predicted European ICT vacancies
    RE: Bruton: Ireland can put a further 11,000 people into IT sector
    Digital skills still in demand as Irish jobs market increases 9pc
    8 out of 10 companies on happiest young professionals list have Irish operations
    ICT Skills Audit pinpoints skills needed to fill more than 4,500 tech job
    The skills shortage threatening to derail Europe’s hopes of recovery
    44,500 new job openings for people with high-level ICT skills over the next six years
    Employment up 43pc in Irish-based multinationals – but 57pc warn of a skills shortage
    Computer scientists snapped up for jobs while arts graduates struggle
    Demand for IT staff up almost a third as Irish employers look beyond EU to fill roles
    Financial Support for Students Taking this Courses
    Applicants may be eligible for a SUSI maintenance grant or the Back to Education Allowance, subject to the usual conditions and you may apply to SUSI for a grant to pay your fees also subject to the usual conditions. You may find the guide on studentfinance.ie useful in helping you work out whether you are eligible for financial support under the Back to Education Allowance scheme. If you are unsure if you qualify for financial support feel free to contact LYIT or SUSI for further information.
    This course begins in January and June each year. If you are interested in applying for this course please contact the Admissions Office or the Head of Department of Computing Mr Thomas Dowling. Recruitment for the January intake normally begins in November and recruitment of the June intake normally begins in April.
    IT Support Application Form (Irish)
    IT Support Application Form
    Guidelines on How to Apply and a Complete List of Direct Entry Courses
    To see what’s going on in the Department of Computing check out our Facebook Page and our Twitter Feed @LYITComputing
    FOR FURTHER INFORMATION:
    • Contact Thomas Dowling, Head of Department of Computing, Letterkenny Institute of Technology by
    • E- Mail: thomas.dowling@lyit.ie
    • Telephone: (074) 918 6304